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Go to https.. Our team can help players recover their deleted characters as long as the restoration information is still available. Please know that there is a time limit for charact.. To correctly install, patch, and run our games, you must be logged into your computer as an administrator. Follow the steps for your operating system below. We encourage all users to report players who are selling Alz, items, or characters for..

We take all reports seriously and manually review each one of them. Search Result for : blocked. Account Blocked If your account is blocked, you may submit a support ticket to inquire about the reason that led to the block. Reporting a player If you want to report a player for spamming, use obscene and vulgar language, or use illegal third-party programs. Item Shop We are sorry to hear that you are having issues with the item shop.

Premium Service - Removal Request Our team can help players who wish to terminate their current active Premium Services; however, we cannot reimburse this action. Missing Items Our team can recover items that are lost due to: - Items accidentally destroyed extracted.

Event Related Inquiries We are sorry to hear that you are having issues with events. Change Registered Email Address You can change your account's email address directly on our website. Recover a deleted character Our team can help players recover their deleted characters as long as the restoration information is still available. Was this helpful? Yes No. Reset a forgotten Sub-Password Only the player can unblock or reset their account's sub-password. Experiencing eCoin refill issues?

Most of the eCoin refill issues are related to the following topics Can I change my game login ID? Account IDs are permanent and cannot be changed. Therefore our staff i.. Update Failed. Hi everyone, We are looking into this issue now.

We'll update everyone once a solution has been found. We apologize for this inconvenience and we thank you for your patience throughout this time. Deth View Profile View Posts. Update fail and if you manage to enter, the updater is in taiwanese language. Per page: 15 30 Date Posted: 18 Feb, am. Posts: Discussions Rules and Guidelines.

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